Last updated: 1 September 2026
Information we collect
- Account details: name, email, phone number and password
- Order information: delivery addresses, items purchased and order history
- Payment information: processed by our payment partners — we do not store full card numbers
- Usage data: pages viewed, searches and device information, used to improve the site
How we use your information
- To process orders, arrange delivery and provide customer support
- To send order updates and, where you've opted in, marketing messages
- To detect and prevent fraud and secure your account
- To understand how the site is used and improve it
Sharing your information
We share information only with service providers who help us operate — logistics partners, payment processors and communications providers — and only what they need. We do not sell your personal data.
Cookies
We use essential cookies to keep you signed in and remember your cart, and analytics cookies to understand usage. You can control cookies through your browser settings.
Your rights
- Access, correct or delete your personal information
- Opt out of marketing at any time
- Request a copy of the data we hold about you
Contact
For any privacy question or request, email hello@simkas.ng or write to SIMKAS Retail Nigeria Ltd., 14 Adeola Odeku Street, Victoria Island, Lagos, Nigeria.